Refund policy

As each piece is carefully printed and packaged with great care, we do not accept returns or exchanges for change of mind, incorrect purchases, or if you simply decide the artwork isn't right for your space.

If your artwork arrives damaged, faulty, or incorrect, please email alice@withthetides.com as soon as possible with your order number and photographs of the item and packaging. I'll work with you to make it right by arranging a replacement or another appropriate remedy in accordance with Australian Consumer Law.

If you have any questions before purchasing, please don't hesitate to email alice@withthetides.com  — I'm always happy to help ensure you choose the right piece for your home.