Shipping policy
Each With the Tides artwork is carefully packed by hand in the Northern Rivers, NSW. Every order is wrapped with care and sent on its way with the same intention that goes into making it.
Processing time
Orders are carefully packed and dispatched within 1-3 business days. You will receive a confirmation email with tracking details once your order is on its way.
Domestic shipping — Australia only
We currently ship within Australia only. International shipping is coming — if you're based overseas and would like to register your interest, we'd love to hear from you.
| Shipping method | Cost | Estimated delivery |
|---|---|---|
| Standard shipping | $10.00 | 4–6 business days |
| Express shipping | $15.00 | 2–4 business days |
| Free standard shipping | Orders over $100 | 4–6 business days |
Delivery timeframes are estimates provided by Australia Post and may vary depending on your location, particularly for regional and remote areas.
How your order is packed
All fine art prints are packaged in acid-free tissue, sandwiched between recycled backboards, and posted in a rigid mailer. Every effort is made to package your artwork using recyclable and plastic-free materials. You can read more about our commitment to sustainability HERE.
Local Pick Up
If you're located in the Northern Rivers, local pick up may be available. Please get in touch before placing your order to arrange collection.
Damaged orders
We take great care in packaging every order, but if your print arrives damaged please photograph the damage and contact us as soon as possible and we'll make it right.
Returns & exchanges
As each print is made with care, we are unable to accept returns for change of mind. If your print arrives damaged or incorrect, please get in touch and we will resolve it promptly.
Questions?
If you have any questions about your order or our shipping, please don't hesitate to reach out at alice@withthetides.com — every message is read with care.